Flow Mind Institute

Privacy Policy

1. Basic Information

Data Controller:
 Flow Mind Institute
 Address:
Business ID:
 E‑mail: flow@flowmindinstitute.cz
 Phone:
WEB: www.flowmindinstitute.cz

Effective date: These Privacy Policy provisions take effect on 15 June 2025.

2. What Personal Data We Process

2.1 Data Collected via Website and Booking System

  • Contact form: name, surname, email address, phone number, message
  • Service booking: name, surname, email address, phone number, billing details
  • Newsletter: e‑mail address, name

2.2 Data Collected During Service Delivery

  • Couching/mentoring: personal data shared during sessions (notes, goals, progress, personal topics, etc.)
  • Workshops: name, contact details, health limitations or special needs
  • Invoicing: name, address, Business ID, VAT ID, bank account details for payments
Purpose of Processing Legal Basis Retention Period
Communication via contact form Legitimate interest (Art. 6(1)(f) GDPR) 2 years
Provision of services as per Terms & Conditions Contract performance (Art. 6(1)(b) GDPR) For the duration of the contractual relationship + 3 years
sending newsletters Consent (Art. 6(1)(a) GDPR) Until consent is withdrawn
Accounting and tax obligations Legal obligation (Art. 6(1)© GDPR) 10 years after the end of the relevant tax period

Effective Date: August 15, 2025

Last Updated: September 1, 2025

1. What Are Cookies?

This policy explains what cookies are, how we use them on our website, what types of cookies we use (including the information they collect and how we use it), and how you can manage your cookie preferences.

Cookies are small text files that store tiny pieces of information. These files are saved to your device when a website is loaded in your browser. Cookies help ensure the website functions properly, enhance its security, improve the user experience, and allow us to analyze performance so we can identify what works and what needs improvement.

2. How Do We Use Cookies?

Like most online services, we use both first-party and third-party cookies for various purposes:

  • First-party cookies are essential for the proper functioning of the website and do not store any personal data that could directly identify you.
  • Third-party cookies help us understand how you interact with the website, protect it from spam and attacks, remember your preferences, and deliver content and advertising that is relevant to you.

These cookies also improve the speed and quality of your future visits to our website.

 

3. Types of Cookies We Use?

Essential Cookies
 These cookies are crucial for enabling basic website functions, such as secure login or saving your cookie preferences. They do not contain any personal data that could directly identify you.

pll_language (valid for 1 year)
 Set by the Polylang service, this cookie remembers your selected language for future visits and helps determine the language when it cannot be detected by other means.

cookieyes-consent (valid for 1 year)
 Set by the CookieYes service, this cookie stores your consent to the use of cookies, allowing us to respect your preferences during future visits. It does not collect or store any personal data.

PHPSESSID (this cookie is valid for 3 months)
This cookie is native to PHP applications. It stores and identifies a unique user session ID, which is used to manage user sessions on this website. It is a session-specific cookie and will be deleted once all browser windows are closed.

 

Advertising
 Advertising cookies are used to deliver personalized ads to visitors based on the pages they previously visited and to analyze the effectiveness of advertising campaigns.

_fbp (this cookie is valid for 3 months)
 This cookie is set by Facebook and is used to display ads after a user navigates from this website to Facebook or another digital platform that uses the Facebook advertising system.

 

4. Managing Cookie Preferences

You can change your cookie settings at any time by clicking the “Cookie Settings” button on our website. This will reopen the consent management banner, where you can modify or withdraw your consent.

Additionally, most web browsers allow you to block or delete cookies through their settings. The process varies depending on the browser you use:

If you use a different browser, please visit its official support page.